We're a small team and we respond personally — no bots, no tickets.
For all enquiries — billing, technical support, or general questions.
Send an Email →Questions about your plan, payment issues, refund requests, or cancellations.
Overlay not loading in OBS? Data not updating? Layer editor issue? Describe what you're seeing and we'll help.
Need a bespoke overlay type, white-label solution, or event-specific integration? Let's talk.
Have an idea for a new overlay type or feature? We love hearing from our users. Shape the roadmap.
Before reaching out for technical support, check:
• How It Works — covers OBS setup, browser sources, and data import
• FAQ — answers the most common questions
• Status page — check if there's a known outage
When emailing about a technical issue, please include your browser, OS, and a brief description of what you expected vs what happened. Screenshots or video links are very helpful.